Privacy Policy

Last updated: April 2026

1. Information We Collect

For Customers (booking):

  • Name, email address, and phone number (required to make a booking)
  • Booking notes (optional, provided by you)
  • Service selected and appointment time

For Salon Owners (registration):

  • Business name, address, phone, and email
  • Password (stored securely using bcrypt hashing — we never store plain text passwords)
  • Square integration credentials (encrypted connection tokens)

We do NOT collect: payment card details, government IDs, health records, or browsing history.

2. How We Use Your Information

  • To process and confirm your salon booking
  • To allow salon owners to view and manage their appointments
  • To display salon information (name, address, services) in search results
  • To show Google ratings and location on maps (using Google Places API)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

  • Customer booking data is stored securely and only accessible to the salon that received the booking
  • Salon passwords are hashed using industry-standard bcrypt encryption
  • Session cookies are httpOnly, SameSite, and Secure (in production)
  • API endpoints that access customer data require authentication
  • Rate limiting is applied to prevent abuse

4. Third-Party Services

BeautyNearYou integrates with:

  • Square: For salons that use Square for booking and payments. When you book via Square, you are redirected to Square's platform and their privacy policy applies.
  • Google Maps & Places API: To display salon locations and ratings. Google's privacy policy applies to map usage.

5. Your Rights

Under Australian Privacy Law and GDPR (where applicable), you have the right to:

  • Access your personal data we hold
  • Correct inaccurate information
  • Delete your data ("right to be forgotten")
  • Withdraw consent at any time

To exercise any of these rights, contact us at privacy@beautynearyou.com.au

6. Data Retention

Booking data is retained for 12 months after the appointment date, after which it is automatically deleted. Salon account data is retained for as long as the account is active.

7. Cookies

BeautyNearYou uses only essential cookies for salon owner authentication sessions. We do not use tracking cookies, analytics cookies, or advertising cookies.

8. Contact

For privacy inquiries or data requests:

Email: privacy@beautynearyou.com.au

Location: Australia